Customer Care

Contact Customer Care

Account setup (BlueTouch Online), licensing assistance, warranty verification, contract status, entitlement detail, and contract renewal.

Login Assistance (BlueTouch Online)

** Please include your name, full company name, address, telephone/contact information and if appropriate, hardware serial number(s).

Service Contracts

Licensing & Entitlement

Get tips for optimizing your Blue Coat support and service experience with this short video

Blue Coat Virtual Classroom Training

Blue Touch Essential -- personalized support with single point of contact

Blue Coat Knowledge Base
Get answers to your support questions