Support Resources

Knowledge Base
Find answers to support questions: search and subscribe to articles and information from many Blue Coat support databases and tools.

Product Tutorials
Short (avg. 10-40 min.) how-to-use training videos for BlueTouch customers to help get the most out of our products and technology.

Product Resources
The resources area offers product datasheets, white papers, performance briefs, eBooks, technology primers, ROI calculators, articles, product images and logos.

Technical Briefs
Technical briefs are designed to illustrate the features and capabilities of Blue Coat products. 

Product Support Forums
Find and share information about Blue Coat products in an active, online user community and discussion forum.

Regional User Group Program
Join the Blue Coat Regional User Group Program, attend local meetings and share product information with other Blue Coat users.

Get tips for optimizing your Blue Coat support and service experience with this short video

Blue Coat Virtual Classroom Training

Blue Touch Essential -- personalized support with single point of contact

Blue Coat Knowledge Base
Get answers to your support questions