British Telecommunications PLC (BT)

Reaping the benefits of a trusting work environment, without jeopardizing network security. British Telecommunications (BT) is one of the world’s leading providers of communications solutions and services, operating in over 170 countries; BT’s activities support almost 1.7 percent of all employment in the UK. Recognized as an innovative employer, BT has a long record of adapting procedures to meet the changing needs of staff and achieve wider strategic objectives. Part of this evolution has been to recognize the role the Web can play in increasing internal productivity.


BT wanted to leverage the positive potential of the Web, while protecting the corporate network from Web viruses, spyware and other software that could compromise the network’s security. They aimed to be as flexible as possible as a company, while securing the network and blocking sites that are tasteless or offensive.


BT selected Blue Coat ProxySG appliances and WebFilter to enable employees to freely access productive Web 2.0 applications, while keeping its data and infrastructure secure. With Blue Coat, BT could accelerate acceptable content and applications and enforce granular rules that allowed undisruptive use of recreational applications and safe acces to sites previously considered off-limit.


  • Increased security
  • More open policy towards the Internet, because of the ability to enforce rules based on a wide range of attributes
  • Operational efficiencies that represent huge savings in time and resources
  • Improved visibility and reporting