サポート&サービス

さまざまなサポートをご提供。 技術的な質問への回答、BYODイニシアチブの実装に関するアドバイス、請負業者へのセキュリティトレーニング、新しいX-Seriesアプライアンスに関する保証情報など、ブルーコートの専門家があらゆる面でお客様をサポートします。

Partner Portal Login
Access Symantec PartnerNet.

Find a Service Partner
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Technical Support
BlueTouch Support Services are a comprehensive set of flexible, world-class support plans, tailored to provide you with the product support you expect for your network operation.

Training Services
When you take advantage of BlueTouch Training Services, your business will get the most out of its technology investment, and you’ll increase your proficiency, confidence, and value to the organization by mastering the arts of installing, configuring, and troubleshooting Blue Coat products.

Support Policies
Gain prompt assistance and transparent communication on every aspect of Blue Coat support services—from warranty and contract information, to RMA and HDD policies, to end-of-life information and documents.