Cloud Data Protection for ServiceNow
Secure Sensitive IT Service Management Data in ServiceNow
Blue Coat's Cloud Data Protection Gateway Delivers ServiceNow Security with Encryption and Tokenization
The Blue Coat Cloud Data Protection Gateway is a software solution that delivers critical data privacy and security capabilities to users of public cloud applications like those from ServiceNow. Many large corporations have built custom applications with ServiceNow. ServiceNow Encryption and Tokenization are security measures that can help protect these public cloud-based applications and services, protecting the privacy of people using them, and the enterprises that build them.
How Does it Work?
Blue Coat Platform– Intelligent Indexing of Encrypted and Tokenized Data
The Blue Coat Cloud Data Protection Gateway can be deployed in a wide range of configurations with optional server components. The core system in the Platform is the Blue Coat Server, acting as a forward or a reverse proxy.
In addition to monitoring and reporting on cloud use and encrypting and tokenizing data in accordance with an enterprise’s data protection policies, the Blue Coat Server intelligently indexes encrypted and tokenized data providing ServiceNow security, privacy and compliance. These indices play a central role in the platform’s ability to preserve cloud application functionality – such as Searching or generating reports – on data that has been protected – even when the strongest data protection techniques in the industry are used. A management console permits authorized users to define and maintain data discovery, analysis and protection policies.
The Blue Coat ServiceNow adapter interfaces with the Platform Server and, given its understanding of the application and data layer operation of ServiceNow, plays the critical role of preserving end user functionality, such as the ability to “Search” and “Sort” data, in ServiceNow applications.
|Data viewed through the Blue Coat Platform||Data viewed directly in ServiceNow|
Why Choose Blue Coat?
Strongest Available Cloud Data Control – No data is shared in “the clear” outside of your network; data is secured at the field-level control based on user defined tokenization or encryption options. Enterprise retains full control of the token vault and/or the encryption keys securing the data.
Only Solution That Supports FIPS 140-2 Encryption While Preserving Cloud Functionality – To preserve application functionality, all other vendors require the use of their own proprietary weakened encryption within their platform solution. Close analysis of their modules and associated certifications reveals that non-compliant algorithms unavailable in FIPS-mode are required to encrypt sensitive data when an enterprise needs to preserve critical cloud functionality.
Only Solution with 3rd Party Audited Tokenization Solution – Blue Coat enables organizations to use well documented and proven tokenization techniques to protect information as an alternative to encryption. The tokenization technique deployed within the platform – which is especially useful for data residency and data sovereignty requirements – has been audited and validated against relevant industry standards by CoalFire Inc, a PCI DSS QSA and a FedRAMP 3PAO.Download the Blue Coat Coalfire Technical Assessment Summary Report
Doesn’t Tie Support of Cloud Application Functionality to the use of Specific Encryption Techniques – Enterprises value flexibility because nothing is as certain as change. Only Blue Coatlets enterprises change the underlying data protection techniques used within the platform over time – at their own discretion – as they see fit. All other alternatives in the marketplace require the use of specific, unproven techniques in order to preserve cloud application functionality.