Support Policies

Blue Coat believes in prompt assistance and transparent communication on every aspect of its support services—from warranty and contract information to RMA and HDD policies to end-of-life information and documents. Get the details you need right here—or contact us and we’ll answer your questions promptly.

Warranty Info
Case Handling
RMA Info
HDD Handling Policy
End-of-Life Documents
Gray Market Equipment
Support Services Terms and Conditions - Cloud Service